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Manage Your LUMA Account with Mi LUMA – Simpler. Faster. Smarter.
Take control of your electric service with Mi LUMA, the all-in-one app designed to make managing your account easier than ever. Whether you're a residential or business customer, Mi LUMA gives you fast, secure access to your account anytime, anywhere.
Get Started in Minutes
- Register with just a few simple steps using your account details—including the last four digits of your Social Security Number or EIN.
- Existing users can log in with their current online credentials.
Secure & Convenient Sign-In
After your first login, choose your preferred sign-in method:
- Face Unlock
- Fingerprint recognition
- PIN
- Keyboard pattern
Stay protected with biometric security and unlock your account in seconds.
Stay in Control with Your Personal Dashboard
Your dashboard puts everything you need at your fingertips:
- Current account balance
- Amount due
- Payment due date
- Recent activity updates
All the key details you care about—right on your home screen.
Easy Bill Management
- View and download your current bill in PDF format anytime.
- Pay your bill instantly using credit card or bank account—with same-day payment crediting.
- Set up automatic payments to avoid missed due dates.
Track Your History with Ease
- Access 12 months of billing and payment history to monitor your usage and spending trends.
- Review past transactions, view payment confirmations, and stay financially organized.
Report Outages & Find Instant Answers
- Report power outages with just a few taps.
- Check outage status in real time.
- Browse a comprehensive FAQ library with answers to common questions as you transition to LUMA.
✅ Pro Tips to Make the Most of Mi LUMA
- Enable Face Unlock or fingerprint login for lightning-fast access.
- Pay your bill in seconds—no more waiting.
- Check the FAQ section for quick help with common concerns.
- Set reminders to review your balance and due date regularly.
Why Choose Mi LUMA?
With Mi LUMA, you’re not just managing your account—you’re taking charge of your energy experience. From payments and billing to outage reporting and customer support, everything is simpler, faster, and more secure in one trusted app.
📲 Download Mi LUMA today and enjoy the freedom of managing your electric service from your smartphone—anytime, anywhere.
Empowering your energy journey—one tap at a time.
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