Streamline case mapping with RCM! RCM seamlessly integrates with the RecoveryConnect® and MRS web applications.
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
Equip your field agents with real-time repossession assignment data through RCM. Having instant access to case information helps agents mitigate risk by preventing wrongful repossessions and allows them to quickly update a unit's status to On Hook. After marking a unit On Hook, agents can safely and conveniently proceed with the asset recovery process.
RCM's mapping feature enables drivers to efficiently scan custom icons for running addresses, providing one-tap updates, setting pick-up locations, and recovering more units. Quickly create and save filters to focus your map on what matters most to your agency. Each asset recovery form captures condition details and photos, automatically generating a Condition Report that is submitted directly to the client.
With RCM, you can:
• Customize map icons (Pro)
• Mark collateral On-Hook with a single button press
• Utilize a streamlined Asset Recovery process for quick condition, photo, and personal property reporting
• View real-time case information and addresses
• Quickly search your map (Pro)
• Mark cases as “Favorites” for easy access
• Filter cases to run addresses efficiently
• Submit one-tap quick updates
• Receive auto-generated geo-updates
• Manage your To Do list to capture quick condition reports on recovered units
For assistance with RCM, our support team is available 24/7. You can submit a request via Contact Us or through our website: https://mbsicorp.com/contact/
What's New in the Latest Version 3.0.33
Last updated on Oct 2, 2024
Accept Cases in Mobile
New Feature: Users can now accept cases directly in the mobile app!
Accept or Decline cases from the NEW CASES section on the home page
Long press to multi-select cases
Search or filter by client, case type, dates, or accepted before status
All activity is logged in the case History
