The Veli Communication app simplifies communication between parents and Ocean College preschools. Access student information instantly, schedule appointments with teachers via messaging, and view nutritional menus—all within the app.
Frequently Asked Questions:
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Login Issues: Login failures can stem from several causes: lack of internet connection, outdated app version, mismatched interactive user and VUU user (resulting in app failure), unactivated or unauthorized VIU user (showing a blank page), or a terminated session (requiring logout and login).
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Password Reset: Password resets are handled through the Interaktif system.
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Missing Notifications: Ensure notifications are enabled in your device's settings (Settings > Applications > Parent Communication Triangle). Logging out and back in may also resolve the issue.
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Frequent Updates: Regular updates reflect ongoing app improvements across various user roles and performance enhancements.
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Other Issues: For unresolved problems, contact [email protected], providing your username, device model, and app version. Alternatively, use the in-app "Support" button for automated assistance.
